Privacy Policy

Please read our Privacy Policy carefully as it explains the following: In order to use the App, you must first acknowledge and agree to our Privacy Policy. You cannot use the App without first accepting our Privacy Policy.

GENERAL

BELOZ LLC provides immigrants and/or other users, and their service providers with BELOZ Mobile App, a platform where they will easily connect with one another while having instant access to language service professionals. BELOZ will allow its users to create groups, request interpreters and translators, and share translated documents such as but not limited to job opportunities with their clients or other users in the form of announcements. The App will also be sued by BELOZ contractors (Interpreters) who will be accepting tasks and work on them as instructed by requesters and management team. Management team will use both BELOZ Mobile App and Website to administer Announcements (posts), delivered service, and contractors (interpreters) activities. BELOZ LLC ("BELOZ LLC", "we", "us") recognizes and understands the importance of the privacy of its users ("users", "You") and wants to respect their desire to store and access personal information in a private and secure manner. This Privacy Policy applies to our application and describes how BELOZ LLC manages, stores, and utilizes your Personal Data through its Products. In order to use our app, we require you to consent to the collection and processing of your Personal Data before you start using the app. If you do not agree with the terms of this Privacy Policy, you may not use in any manner the app. BELOZ LLC is committed to protecting the privacy of all of its users Personal Data and providing a secure, user-controlled environment for the use of the app.

PERSONAL DATA YOU PROVIDE

● Account Credentials

In order to use the BELOZ LLC Royal App Services, you are required to register with an Account Authentication Mechanism (phone number, first name, last name, and address, or a third-party social log-in like Google, Facebook). When creating an account, BELOZ LLC Royal stores a hashed version of your Account Authentication Mechanism for authentication and/or verification purposes. We use a third-party service provider for verification and authentication.

● Profile Information

When you create a BELOZ LLC Royal account, you choose to provide us Personal Data about yourself. For example, in the BELOZ LLC Royal App, you may provide your Personal Data, such as first and last name, email address, phone number and any other information that is required to positively identify the user.

● Feedback/Support

If you provide us feedback or contact customer support, we collect your name and e-mail address and possibly other Personal Data (e.g., IP address), as well as any other content that you send to us in order to reply and address any issue. If you contact customer support, we also collect and retain certain technical diagnostic data, such as your phone model. We may keep records of our communication with you, including any complaints we receive from you about other users (and from other users about you).

GENERAL DATA PROTECTION REGULATION (GDPR)

We are a Data Controller of your information. BELOZ LLC legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

• BELOZ LLC needs to perform a contract with you
• You have given BELOZ LLC permission to do so
• Processing your personal information is in BELOZ LLC legitimate interests
• BELOZ LLC needs to comply with the law

BELOZ LLC will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information, we hold about you and if you want it to be removed from our systems, please contact us. You are entitled to the following rights under applicable laws:
1. The right to access: you may at any time request to access your personal data. Upon request, we will provide a copy of your personal data in a commonly used electronic form.
2. The right to rectification: you are entitled to obtain rectification of inaccurate personal data and to have incomplete personal data completed.
3. The right to erase: under certain circumstances (including processing on the basis of your consent), you may request us to delete your User Data. Please note that this right is not unconditional. Therefore, an attempt to invoke the right might not lead to an action from us.
4. The right to object: to certain processing activities conducted by the us in relation to your personal data, such as our processing of your personal data based on our legitimate interest. The right to object also applies to the processing of your personal data for direct marketing purposes.
5. The right to data portability: you are entitled to receive your personal data (or have your personal data directly transmitted to another data controller) in a structured, commonly used and machine-readable format.

PERMISSIONS REQUIRED

● INTERNET
● CAMERA
● NOTIFICATION
● GALLERY
● STORAGE
Link to the privacy policy of third party service providers used by the app
• Apple App Store Services
• Google Play Services

LOG DATA

BELOZ LLC wants to inform you that whenever you use our Service, in case of an error in the app, we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

COOKIES & USAGE DATA

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory. This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

USAGE DATA

When you access the Service with a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data ("Usage Data").

TRACKING COOKIES DATA

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
● Session Cookies. We use Session Cookies to operate our Service.
● Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
● Security Cookies. We use Security Cookies for security purposes.

USE OF DATA

BELOZ LLC uses the collected data for various purposes:
● To provide and maintain our Service
● To notify you about changes to our Service
● To allow you to participate in interactive features of our Service when you choose to do so
● To provide customer support
● To gather analysis or valuable information so that we can improve our Service
● To monitor the usage of our Service
● To detect, prevent and address technical issues
● To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

YOUR PERSONAL DATA

BELOZ LLC is using strong backend for BELOZ LLC Royal App. In the backend, all the necessary information will store. All Data will remain safe and secure. No, any single information/data will send to anywhere.

SECURITY

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and We cannot guarantee its absolute security.

CONTRACTORS

We may employ third-party companies and individuals due to the following reasons:
● To facilitate our Service;
● To provide the Service on our behalf;
● To perform Service-related services; or
● To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

CHILDREN’S PRIVACY

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case We discover that a child under 13 has provided me with personal information, We immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that We will be able to do the necessary actions.

BEHAVIORAL REMARKETING

BELOZ LLC uses remarketing services to advertise on third-party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our Service. Google Ads (AdWords) Google Ads (AdWords) remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en Facebook Facebook remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950 To opt-out from Facebook's interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217 Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings. For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: https://www.facebook.com/privacy/explanation

UPDATES OR CHANGES TO OUR PRIVACY POLICY

Occasionally, we may change or update this Privacy Policy to allow us to use or share your previously collected Personal Data for other purposes. If BELOZ LLC would use your Personal Data in a manner materially different from that stated at the time of the collection, we will provide you with a notice on our Website and in our BELOZ Mobile Application indicating that the Privacy Policy has been changed or updated and request you to agree with the updated or changed Privacy Policy.

CONTROLLER

BELOZ LLC info@beloz.net

REFUND POLICY

Thank you for purchasing our service plan from our BELOZ Mobile Application. In line with providing our customers with the best quality and client experience, we have established a considerate refund policy. BELOZ LLC provides immigrants and/or other users, and their service providers with BELOZ Mobile App, a platform where they will easily connect with one another while having instant access to language service professionals. BELOZ will allow its users to create groups, request interpreters and translators, and share translated documents or other informative materials with their clients in the form of announcements. Cancelation for interpreter's booking must be made 48HRS before the due date of the boked appointment. Otherwise, requester will be charged for one (1) hour of interpreter service regardless of whether she/he/ they paid for the service in advance. Requester must cancel request for all translation services within 24HRS of the submission of request in order to receive the full refund. Otherwise, there will not be refund and requester will still be billed for service if she/he/they did not pay for service at the time of submitting their request. Other than these above scenarios, there will not be refund for any other service. Purchaser is solely responsible for:
● Choices made regarding the services purchased.
● Not allowing children or other unauthorized family members or friends to access your credit cards or your account at the payment site to ensure that no one pays for a purchase without your express permission.

RETURNS

Since we deal in digital based services, that’s why we do not offer refunds after any purchase. We request you to get all the details before purchase that available in our website. Still, if you have any doubts related to the services, please feel free to contact us at info@beloz.net.

REFUNDS (IF APPLICABLE)

As mentioned above. We don't accept refund request Late or missing refunds (if applicable) Because of digital goods and services, we don't accept refund requests, please contact us at info@beloz.net.

SALE ITEMS (IF APPLICABLE)

unfortunately, sale items cannot be refunded

GIFTS

As of now, we don't have any feature of gifting or promo code.

SHIPPING

Everything is online. No need of any physical shipping.

DOUBLE PURCHASE

In case of double payment, due to any reason, you will get your 100% money back. Usually, our system automatically detects such transactions and refunds them. But if due to any reason mentioned actions are not triggered, please us out at info@beloz.net. We keep our pricing very transparent and honest.

COPYRIGHT POLICY

Copyright © BELOZ LLC. All Rights Reserved. All files and information contained in this Mobile App are copyright by BELOZ LLC. and may not be duplicated, copied, modified or adapted, in any way without our written permission. Our App may contain our service marks or trademarks as well as those of our affiliates or other companies, in the form of words, graphics, and logos. Your use of our App, or their Services does not constitute any right or license for you to use our service marks or trademarks, without the prior written permission of BELOZ LLC. Our Content, as found within our App, and Services, is protected under copyrights. The copying, redistribution, use or publication by you of any such Content, is strictly prohibited. Your use of our App and Services does not grant you any ownership rights to our Content.

ACCEPTABLE USE

You must not:

(a) use our app in any way or take any action that causes, or may cause, damage to the app or impairment of the performance, availability or accessibility of the app;
(b) use our app in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
(c) use our app to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software; or
(d) conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our app without our express written consent.

REPORT ABUSE

If you found any unlawful material or activity on our app, or any material or activity that breaches this notice, please let us know. You can let us know about any such material or activity by email us at info@beloz.net.

ENFORCEMENT OF COPYRIGHT

We take the protection of our copyright very seriously. If we discover that you have used our copyright materials in contravention of the license set out in this notice, we may bring legal proceedings against you, seeking monetary damages and/or an injunction to stop you using those materials. You could also be ordered to pay legal costs.

PERMISSIONS

You may request permission to use the copyright materials on our app by email us at info@beloz.net

DISCLAIMER

If you require any more information or have any questions about our app disclaimer, please feel free to contact us by email at info@beloz.net. BELOZ LLC provides immigrants and/or other users, and their service providers with BELOZ Mobile App, a platform where they will easily connect with one another while having instant access to the language service professionals. BELOZ will allow its users to create groups, request interpreters and translators, and share translated documents with their clients in the form of announcements. By downloading, accessing or using BELOZ Mobile App or any page of this app, you signify your assent to this disclaimer. The contents of this app, including without limitation, all data, information, text, graphics, links and other materials are provided as a convenience to our app users and are meant to be used for informational purposes only. We do not take responsibility for decisions taken by the reader based solely on the information provided in this app. The app EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. The app makes no warranty that
(1) THE APP OR THE CONTENT WILL MEET OR SATISFY YOUR REQUIREMENTS
(2) THE APP SHALL HAVE NO RESPONSIBILITY FOR ANY DAMAGE TO YOUR PHONE OR TABLET OR LOSS OF DATA THAT RESULTS FROM YOUR USE OF THE APP OR ITS CONTENT.
YOU AGREE TO HOLD BELOZ MOBILE APP, AND EACH OF ITS OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS FROM AND AGAINST ANY AND ALL CLAIMS, ACTIONS, DEMANDS, LIABILITIES, JUDGMENTS AND SETTLEMENTS, INCLUDING WITHOUT LIMITATION, FROM ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR ANY OTHER CLAIM YOU MAY INCUR IN CONNECTION WITH YOUR USE OF THIS APP, INCLUDING, WITHOUT LIMITATION, ANY ECONOMIC HARM, LOST PROFITS, DAMAGES TO BUSINESS, DATA OR PHONE SYSTEMS, OR ANY DAMAGES RESULTING FROM RELIANCE ON ANY CONTENT OR RESULTING FROM ANY INTERRUPTIONS, WORK STOPPAGES, PHONE OR TABLET FAILURES,DELETION OF FILES, ERRORS, OMISSIONS, INACCURACIES, DEFECTS, VIRUSES, DELAYS OR MISTAKES OF ANY KIND. The app may include inaccuracies and typographical errors. Changes and improvements are periodically made to the app and the information therein. We do not warrant or assume any legal liability or responsibility for the completeness, or usefulness of any information, service.

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